Privacy Policy – Veztivia

 

1. Introduction

At Veztivia, we value the privacy and security of our customers' data. This Privacy Policy explains how we collect, use, and protect your information when you use our online store.

By accessing our website or making a purchase, you agree to the terms described in this policy.

2. Information Collection

We collect information provided directly by the customer, such as:

  • Full name
  • CPF (tax ID)
  • Delivery address
  • Email
  • Phone number

We may also automatically collect:

  • IP address
  • Browsing data
  • Cookies

3. Use of Information

The collected information is used to:

  • Process orders and payments
  • Perform deliveries
  • Contact the customer
  • Send order updates
  • Improve the shopping experience
  • Send promotions (when authorized)

4. Data Sharing

Veztivia does not sell personal data. Information may only be shared when necessary with:

  • Shipping carriers and postal services (for delivery)
  • Payment platforms
  • Legal authorities, when required by law

5. Cookies

We use cookies to:

  • Improve website navigation
  • Personalize the user experience
  • Analyze store performance

The customer can disable cookies in their browser settings.

6. Information Security

We adopt security measures to protect customer data against unauthorized access, loss, or alteration.

7. User Rights

Under applicable law, the customer may:

  • Access their personal data
  • Correct incomplete or incorrect data
  • Request data deletion
  • Revoke consent for data use

To exercise these rights, please contact us.

8. Data Retention

Data will be stored for the period necessary to comply with legal and contractual obligations and to ensure the operation of the store.

9. Policy Changes

Veztivia may update this Privacy Policy at any time. We recommend periodic review.

10. Contact

If you have any privacy-related questions or concerns: